Privacy Policy for Customers, Suppliers, and Partners

14.01.2020 SLB ACTIA IME GmbH [IR15874A]
Updated: 28.07.2026

For reasons of readability, the masculine form is used when referring to persons, but the feminine /diverse form is always meant.

1. Data protection

We, ACTIA IME GmbH, attach particular importance to compliance with data protection laws. We fully comply with the relevant data protection laws, in particular the EU General Data Protection Regulation and the Federal Data Protection Act. Personal data is processed exclusively on the basis of the relevant laws and only for the purposes stated under No. 4. The data will only be processed in accordance with the specifications of this data protection declaration.

2. Responsible body

The responsible office for data processing is:

ACTIA IME GmbH
Dresdenstr. 17-18
38124 Braunschweig

Phone number: 0531/38701-0
Email: info@ime-actia.de

Managing Director: Maik Luschtinetz

3. Data Collection

We collect, store and process the following categories of data in order to comply with contractual and legal regulations:

• Company data (e.g. name and address of the client)
• Personal data (e.g. name, address of the contact person at the client)
• Contact details (e.g. telephone number, email address of the contact person)
• Other data (e.g. position of the contact person)

4. Purpose of the data processing

We process the data mentioned in No. 3 exclusively:

1. for the fulfilment of the contract
   (Art. 6 para. 1 lit b EU-DSGVO)
2. for the fulfilment of statutory, judicial or official requirements/orders
   (Art. 6 para. 1 lit c EU-DSGVO)
3. for information about our range of services and events
   (Art. 6 Abs. 1 lit f EU-DSGVO)
4. to carry out anonymous statistical evaluations, such as satisfaction analyses.

5. Data Transmission

As part of order processing, we may transmit personal data to service providers who support us in processing the orders (e.g. transport service providers). If necessary, personal data will be transmitted to authorities due to legal requirements.

5.1 Credit report If we make advance payments (e.g. in the case of purchase on account), we reserve the right to obtain information on identity and creditworthiness for the purpose of assessing the credit risk on the basis of mathematical-statistical procedures from specialised service providers (credit agencies) in order to protect our legitimate interests.

As part of a credit report, we can collect the following personal data: company name, postal address, information on the type of contract, bank details, commercial register no. Submit to the following credit agencies:

• SCHUFA-Gesellschaft (SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden), data protection information: https://www.schufa.de/datenschutz-dsgvo/
• Creditreform Braunschweig Harland KG Saarbrückener Straße 253 a 38116 Braunschweig
• Verband der Vereine Creditreform e.V., Hellersbergstraße 12, 41460 Neuss, www.creditreform.de

We process the information received from the credit reporting agencies on the statistical probability of a payment default within the framework of an appropriate discretionary decision on the establishment, implementation and termination of the contractual relationship. In the event of a negative credit check result, we reserve the right to refuse payment on account or any other advance payment.
If we obtain your express consent, the legal basis for the credit report and the transmission of the customer’s data to the credit agencies is the consent in accordance with Art. 6 Para. 1 lit. a, 7 GDPR. If consent is not obtained, our legitimate interests in the reliability of your payment claim are the legal basis in accordance with Art. 6 Paragraph 1 lit.

6. Data transfer to a third country

In order to process service orders, we may transmit the contact details of contact persons in third countries so that fast and smooth processing can be guaranteed. The legal basis for the transfer is Article 49 Paragraph 1 lit. b GDPR.

7. Deletion periods

The personal data stored by us will be deleted or anonymized once their respective purposes no longer apply or after the expiry of any statutory retention periods (usually 10 years).

8. Rights of the data subject

Sie erhalten jederzeit unentgeltlich Auskunft (Art. 15 EU-DSGVO) über die von uns gespeicherten personenbezogenen Daten zu Ihrer Person sowie zur Herkunft, dem Empfänger und dem Zweck der Datenverarbeitung. Außerdem haben Sie das Recht, die Berichtigung (Art. 16 EU-DSGVO), die Sperrung (Art. 18 EU-DSGVO) oder Löschung (Art. 17 EU-DSGVO) Ihrer Daten zu verlangen. Ausgenommen davon sind Daten, die aufgrund gesetzlicher Vorschriften aufbewahrt oder zur ordnungsgemäßen Geschäftsabwicklung benötigt werden. Sie haben das Recht, der Verarbeitung Ihrer Daten zu widersprechen (Art. 21 EU-DSGVO) sowie das Recht auf Datenübertragbarkeit (Art. 20 EU-DSGVO).

9. Right of Objection

You will receive information at any time free of charge (Art. 15 EU GDPR) about the personal data we have stored about you as well as the origin, the recipient and the purpose of the data processing. You also have the right to request the correction (Art. 16 EU GDPR), blocking (Art. 18 EU GDPR) or deletion (Art. 17 EU GDPR) of your data. This does not apply to data that is stored due to legal regulations or required for proper business transactions. You have the right to object to the processing of your data (Art. 21 EU GDPR) and the right to data portability (Art. 20 EU GDPR).

10. Data protection officer

We have appointed a data protection officer. If you have any questions about the protection of personal data, he can be reached using the following contact details:

Name: Manuel Greiner
Company: mandala IT GmbH
Address: Wendenring 1,
38114 Braunschweig
Phone: 0531 3489-146
E-Mail: dsb-team@mandala.de

Obligation to provide personal data
If you want to enter into a contractual relationship with us, you must provide the personal data that is necessary for the fulfillment of the associated contractual obligations or that there is a legal obligation to collect.
If the data is not made available, no contract can be concluded.

11. Automated decision-making

We do not use automated decision-making for the establishment or implementation of customer or supplier relationships.