| Actia participates in all
related services such as worldwide
distribution and training, financing,
technical support, software development
and updates. With its international
network consisting in local subsidiaries
and partners, ACTIA provides also Hotline,
standard exchanges and repairs all over
the world to warranty its customer a high
quality service in short times. Above some
examples of the kind of services we
provide worldwide... |
| |
 Internet
Software update
The ACTIA diagnostic tools developed
for PSA are regularly updated through
internet. A server contains the tools and
ECU updates to warranty quick access to
the data's in case of needed upgrade. |
| |
Tele-assistance
The OEM's call center experts can
directly take the hand on the diagnostics
tools connected via a Modem. With the tele
assistance methodology, the expert has the
possibility to see live what happens in
the workshop in the electronic of the
cars. This methodogy also enables to
repair in some cases directly the software
in the workshop through telefon line and
enables a quick repair without sending of
the tools. |
| |
Hotline
All the subsidiaries and partners of
the ACTIA Network are specialized
automotive companies. The dealer becomes a
technical support in his own language when
needed |
|
Exchanges and
repairs
According to the after sales service
contracts which have been agreed with the
sales of the tool, we provide standard
exchanges of faulty tools within 24/48
hours or directly after phone call from
our customers. |
|
Installation
and training
When requested, the OEM dealer Network
can get installation and training in
their workshop together with their
diagnostic tool. All over the world we
organize putting into hands of the tools
to warranty a better productivity in the
workshop. |
|
Worldwide
distribution
Deliveries of tools, spare parts ,
updates, documentationare possible
worldwide through the logistic
infrastructure provided by the ACTIA
Network.
|
Werkstattdiagnose (D)
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